What is the minimum order quantity for custom group orders?
Standard styles require a minimum order of 50 pieces per style and color. Some categories are subject to actual discussion; small reorders can be negotiated separately.
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Customized News
Switch categories to view corresponding published news. Details are subject to the contract.
How long does sampling take?
Standard delivery: 3-7 business days. Complex processes or peak seasons may extend this timeline, subject to mutual confirmation.
What is the lead time for mass production?
Standard delivery: 10-20 business days, subject to order volume and process complexity. Final delivery date is as per the contract.
Do you offer in-home measurements?
Shanghai area: bulk orders qualify for on-site measurements. Other regions: self-measure using the size chart.
How do I handle missing orders and quality issues?
Same style and color available for small-quantity reorders. If you find quality issues after receiving your order, contact customer service to report it; we will resolve it according to our agreed process.
How do I choose the right logo technique?
Embroidery is ideal for workwear and professional attire requiring long-term wear. Screen printing suits large-area graphics on promotional shirts. Heat transfer works best for small-batch, multi-color detailed designs.
Can you issue invoices and settle payments with corporate accounts?
Invoice and corporate payment are supported. Please provide billing details during the inquiry stage.
What information do I need to prepare before requesting a quote?
Please prepare details on the customized product type, quantity, craftsmanship requirements, and expected delivery date. Logo files can be sent later via WeChat or email.